✺ Frequently asked questions ✺
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SAT helps employees recognize and respond to cyber threats like phishing, social engineering, and ransomware. For many industries, it’s also a legal or regulatory requirement. Failing to train your team can result in fines, breaches, or both.
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Yes, you may switch between the two models.
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Yes! We offer generous free trials so you can see the platform in action and run your own simulations before committing.
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Yes, we offer all compliance and regulatory trainings.
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With the Self-Managed Plan, your team runs the SAT program using our platform, content, and tools. In the Fully Managed Plan, Helia takes care of everything — setup, user management, performance tracking, content customization, and ongoing optimization.
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Yes, our plans are designed for small and mid-sized businesses. We require a minimum of 30 learners per plan.
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Absolutely. Both Self-Managed and Fully Managed plans allow for content customization. In the Fully Managed plan, our team even creates custom-tailored phishing simulations and training journeys for your team.
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You can adjust your user count anytime. In the annual plan, we’ll prorate additional seats. For monthly plans, you’re billed based on active users each month.
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You can be up and running in less than 24 hours. Our onboarding is fast, simple, and designed for non-technical users. If you choose a Fully Managed plan, we’ll handle everything for you.